Privacy Policy

Last Updated: December 25, 2025

1. Introduction

Swim Lane 4 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our swim team records and analytics platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, date of birth, and user type (swimmer, coach, parent, etc.)
• Swimmer Profile: Name, date of birth, gender, USA Swimming ID (if applicable), and team affiliations
• Swimming Data: Competition results, personal best times, goals, and performance history
• Team Information: Team name, branding preferences, and roster data

2.2 Information Collected Automatically

• Device information and browser type
• IP address and approximate location
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our platform
• Display swimming records, personal bests, and team statistics
• Enable goal tracking and progress monitoring
• Send notifications about achievements and updates
• Improve our services and develop new features
• Communicate with you about your account
• Ensure the security of our platform

4. Children's Privacy (COPPA Compliance)

We are committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent.

4.1 For Children Under 13

• Children under 13 cannot create accounts directly
• A parent or legal guardian must create a parent account and add their child with verified parental consent
• We collect only information necessary to provide our swimming analytics services

4.2 Parental Rights

Parents of children under 13 have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Export all data collected about their child
• Revoke consent at any time, which will deactivate the child's account

To exercise these rights, parents can visit Settings > My Children or contact us at privacy@swimlane4.com.

5. Information Sharing

We may share your information in the following circumstances:

• With Your Team: Swimming data may be visible to coaches and team administrators based on your privacy settings
• Public Records: If you set your profile to public, certain information (like team records) may be visible to other users
• Service Providers: We may share information with third-party vendors who help us operate our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication

7. Data Retention

We retain your information for as long as your account is active or as needed to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When consent is revoked for a child's account, we retain the data for 30 days to allow for account restoration, after which it is permanently deleted.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Export your data in a portable format
• Opt out of certain data processing

9. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve our services. You can control cookies through your browser settings.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@swimlane4.com